All orders are delivered and tracked via USPS
Orders are processed Monday-Friday
We don't work weekends and holidays. 
Please allow 48 hours for processing orders and to receive tracking number as Well as confirmation of order shipment
we charge $6 flat-rate within in the United States
for international orders, cost may vary
other charges may apply 
Divino seas is not liable for lost or stolen items. Please contact the shipping courier directly who are responsible for delivery. Have your tracking details ready so they can provide you with the most up to date information.

We recommends waiting 8 to 14 days before assuming a package is lost. If you still have not received your order, you can submit a claim to your currier.

If you have official documentation from Your currier that your item has been lost/ stolen, please submit this to us and we will arrange to resend your order.
Our main warehouse ships orders directly from Miami As regulations for import duties and taxes vary from country to country, we have no control over these charges. However, we have implemented an estimated duty and tax calculator which displays and collects taxes and duties on your behalf, up-front, during the checkout process. This means that, if duties and taxes are applicable, you'll pay them when you check out on our store, and therefore not have any additional charges to pay when the parcel arrives to your country. This is displayed at checkout- under final step Shipping method.