FAQs

Orders & Shipping

Where do you ship?

How much is shipping?

Do you offer express shipping?

Returns & Exchanges

What is your return policy?

Do you offer exchanges?

How do I initiate a return or exchange?

Are return shipping costs covered?

Do you offer refunds?

Order Issues & Address Changes

Can I change or cancel my order?

What if I entered the wrong shipping address?

My order says delivered, but I haven’t received it—what do I do?

Product Questions

Do your bikinis run true to size?

Are your items sustainable or handmade?

Can I preorder items?

International Customers

Do you ship to my country?

Do I have to pay customs or duties?

Can I return international orders?

Other Common Questions

Can I use more than one discount code?

Do you restock sold-out items?

How do I become a Divino Seas ambassador or model?

Still have a question?